FAQ
Connect to Library Resources from Off Campus
Last updated: Oct 08, 2024
Remote access is restricted to current UC San Diego students, faculty, and staff. For off-campus access to resources the Library provides, you’ll need to download and use the UC San Diego Virtual Private Network (VPN). See the instructions at https://library.ucsd.edu/computing-and-technology/connect-from-off-campus/index.html to set up your device.
To access resources that the Library provides, you’ll need to download and use the UC San Diego Virtual Private Network (VPN).
- Download the appropriate software for your device
- Once downloaded, search for Cisco AnyConnect to find it on your device and install the program
- When you’re ready to connect for the first time, launch the program, enter “vpn.ucsd.edu,” then Connect
- Select 2-Step Secured - allthruucsd from the Group dropdown menu before entering your AD username and password
- After you click OK, you will need to check your DUO app to accept
Troubleshooting:
- If a database, publisher site, or article asks you to login, you may not be logged into the VPN, your VPN may not properly configured, or our access may not be working correctly.
- Launch VPN or reconnect to confirm you have selected the right "group" (2-Step Secured - allthruucsd)
- Then go to the resource or follow the online link in the UC Library Search catalog
- Still not working? Check your Connection with Am I Connected button (also checks if you are on the correct UCSD WiFi)
- If access does not work correctly, contact us via email or chat and we can check about the specific book, journal or database.
- Signing into UC Library Search does not provide access to Library resources such as licensed articles, databases, etc.
- Read the troubleshooting tips about cookies and browsers and disabling proxy to clear out old cookies from the publisher's site since those could interfere with your getting properly authenticated
Visit Problems with VPN - Troubleshooting for more information.
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